Ineffective Systems and Processes

What happens in companies with configurable products and services that suffer with ineffective systems and processes?

  • Profit margins are very low as the cost of enabling “yes” is significant
  • Inefficiencies mount as complexity and variety increases
  • There is no flow–everything feels like start/stop/start/stop
  • Things that should be easy are hard; things that are hard should be easy
  • Everything is a “special”

Is this sustainable? No. It’s time for reinvention. Call me!

Thought for the week:

“Chains of habit are too light to be felt until they are too heavy to be broken.” – Warren Buffett

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What do you think? I welcome your comments! Dave Gardner
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