Published Books by Dave Gardner
Mass Customization, Configuration Management, and the
A La Carte Customer® Business Model Made Simple
Regardless of the industry you’re in, if your customers want to order a la carte, then the customer-facing and sales-facing approach must be consistent with the A La Carte Customer® business model.
Taking that leap to make changes feels like an overwhelming, risky, and daunting task, but you know your growth and marketplace demand it.
After working with Dave, his clients proclaim he is masterful at painlessly doing what they and others thought was undoable around Mass Customization, Configuration Management, Parts Numbering Systems, and Document Control, with his holistic approach to simplifying processes for sustainable gains in productivity, profitability, and customer satisfaction.
Whether your business has suffered a downturn, reduced headcount, you’ve grown in recent months or years or you want to stay ahead of the competition, it is critical that you take some time to figure out where you stand and where you need to improve to blow away the competition.