I’ve never been a basketball fan.
40 years ago, I had an MBA professor who was a huge fan of the Golden State Warriors: Roger Smith, a banking executive. He cancelled classes so he could follow this “rare” opportunity in the NBA playoffs and finals. Roger was correct–it has been rare.
NBA basketball is a great metaphor for business in that teams must focus on seizing competitive advantage in real time. A team can’t wait until the next game, the next quarter or the next time out to make critical adjustments. Seemingly small changes can have a major impact on the outcome of a game.
Many businesses display little sense of urgency for making adjustments to seize competitive advantage even when they know they aren’t executing wel. Next week, next quarter, next year are “good enough.” Not!
What if businesses played more in real time? What kind of engagement would that require of the employees? What level of engagement with customers might that mean?
Thought for the week: