How often do you find yourself asking the question, “Why does it have to be so hard? “ For example, why is it so hard to: • Determine which product or service is right for me? • Place an order? • Get assistance when something isn’t quite right? • Return Read more…
United Airlines has a new CEO: Oscar Muñoz. He became CEO when Jeff Smisek, a CEO with horrible people sensitivities, was terminated when he was targeted in a federal investigation for an issue involving the Port Authority. He’s inherited quite a mess. He (incorrectly) blames the airline’s problem on integration Read more…
Jay Z, an American rapper, record producer and wildly-successful entrepreneur who is married to Beyonce, offered: “I’m not a businessman. I’m a business, man.” Jay Z got me thinking about this shift in mindset based on his observation about who he is in the world. I’m a business and have Read more…
Post Merger Integration Industry: Semiconductor Capital Equipment Role: Project Manager Number of people working on Assignment: 30 people in Sales, Marketing, Manufacturing, Order Services, Production Control, Field Service Operations, Facilities, Materials, I.T. and Finance Duration of Engagement: 2.5 months Problem Presented: COO contacted our firm to lead the integration of Read more…