As a business leader, one of our top skills to master is to disagree without being disagreeable.
Ruth Bader Ginsburg, Associate Justice of the United States Supreme Court, who died this past Friday, the 18th of September, 2020 was a shining example of that skill.
Protecting your brand at all costs. 2020 California wildfires put winemakers at this level of financial risk and loss. But, it may not be for the reason you think.
What does product rationalization mean? It is the action of making a company, process, or industry more efficient, especially by dispensing with superfluous personnel or equipment.
Often, product rationalization is done behind closed doors within companies or even in the boardroom.
Eliminating business execution bottlenecks often requires business process changes and, in some instances, new technology. In order to dominate your market, you have to create an environment that can keep moving.
The downside of bundled products and services? What happens when a consumer is limited to buying in bundles? Friction! Friction means the buyer is looking to replace you. Offer A La Carte Customer® business model instead.
What happens if you don’t have product management? In the absence of product management, engineering steps into that role and determines whether or not a product can be created, not whether it should be created.
If you wanted to start a company that offered highly-configurable products, the worst business paradigm you could select would be engineer-to-order (ETO).
The Boeing 737 MAX debacle has valuable lessons for your business. There’s little doubt that both Boeing and the Federal Aviation Administration (FAA) took a major hit on their brand integrity with the 737 MAX. A brand is a representation of quality. While the FAA used to be the gold Read more…
There is conventional thinking for durable competitive advantage during normal economic conditions, but I’ve added 2 action steps for durable competitive advantage during economic crisis, like this Covid-19 economic crisis.
Recurring Operating Challenges That Affect Customer Satisfaction and Profits