Á La Carte Customer®
The Problems With Off-The-Rack CPQ Software Solutions
The problems with off-the-rack CPQ software solutions are in what the software doesn’t address. The vendor application you chose is a small part of the solution.
I.T. C.I.O
Useful Software: The Metric That Matters
From Matt Barcomb on Twitter comes this gem of a tweet:: Software Working software Working tested software Working tested deployable software Working tested deployed software Working tested deployed useful software I love these states identified by Matt Barcomb. [Note: I numbered the points for his Twitter post.] Too many companies Read more…
I.T. C.I.O
Technology & Your Organization
As the rapper Common offers during a Microsoft AI commercial: “It’s not about what technology can do. It’s about what you can do with it.” Microsoft is right. It’s not about technology is capable of doing. It’s about what you can do with technology to: Simplify business execution Reduce cycle Read more…
I.T. C.I.O
Enterprise Applications Change How Work Gets Done
We often hear that a company is implementing an ERP, CRM, PLM or a product configurator system. Yet, by these very words, there is a lack of appreciation of what is really occurring: You aren’t implementing an information technology system; you are changing the way work gets done. By itself, Read more…
I.T. C.I.O
How To Think About Enterprise Solutions
Armed with a credit card and access to cloud-based solutions, departments can quickly solve their pain point independent of what other departments are doing or really need. While this may work in the short-term, will it be scalable in the long-term? Have you considered what your need will be in Read more…
Á La Carte Customer®
Requirements Analysis to Correct Operational Problems with Configurable Products
Correct Operational Problems with Configurable Products Industry: Semiconductor Capital Equipment Role: Project Manager Number of people working on Assignment: 20 people in Sales, Marketing, Manufacturing, Order Services, Production Control and Finance Duration of Engagement: 2 months Problem Presented: Our firm was referred to client as being an “expert” who could Read more…
Á La Carte Customer®
Reduce Time Required To Validate A Customer’s Order Requirements by 80%
Results Achieved: My client’s cycle time reduction goal was met: we reduced the cycle time from 5 days to 1. Customer Order Management was able to eliminate nearly a week of administrative lead time, which improved their competitiveness and customer satisfaction.
Á La Carte Customer®
Define the User Interface for a Rule-Based Software Application to Properly Configure and Validate a Customer’s Orders
Configurator Application Design Industry: Semiconductor Role: Business and Technical Expert Assigned to End-User Number of people working on Assignment: 2 – client staff; 3 IT staff; 7 Accenture consulting personnel (project managers and programmers) Duration of the engagement: 7 months Problem Presented: Information Technology and outsource I.T. consulting staff were Read more…
Configuration Management Document Control
Define Business Processes for New Configuration Application Migration
Our firm had to be able to monitor the status and progress of a part’s conversion during its migration through the process. Results Achieved: The conversion effort turned out to be as arduous as we had anticipated. Our processes helped us accurately monitor status and progress.
Configuration Management Document Control
Create Successful Operations Infrastructure for a High-Tech Start-Up Company
Successful Operations Infrastructure Industry: Large Format Color Printer Role: Project Manager Number of people working on Assignment: 1 consultant/programmer, 9 client personnel Duration of Engagement: 4 months Problem Presented: The client needed assistance defining an operational infrastructure necessary to transition the company from being a start-up “product development” company to Read more…